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Bellair International is a professional technology services
company. Our team has a range of skills, with the common goal
of helping our clients improve their business through the
use of technology.
Our technical expertise enables a complete range of services,
from practical consultation to custom development projects.
Technical Consultation
If your organization if like most, your systems have grown
through addition and modification - all in order to try and
make the most effective use of available technology. Our experience
in a wide range of systems, from inventory to payroll to POS,
along with our background that encompasses Microsoft products,
Oracle, Linux, Unix, and Networking, allows an objective review
of your current situation, identification of possible deficiencies,
and complete recommendations on ways to reduce cost, improve
return on your investment, and increase effectiveness and
use of the dollars you have already put into your technology
infrastructure.
Customer Relationship Management and Technology
Most organizations have either started to, or are in the
process of deploying technology to aid in building customer
loyalty, increasing retention, and improving customer service
- all with the ultimate objective of retaining and increasing
sales.
In actual fact, most of these implementations become ongoing
projects that return little or no actual value, not only
due to technological deficiencies, but most companies are
trained in the technical use of their systems, but never
brought to a practical light. We have helped our clients
answer the question - 'How does this system generate business
for me' - and directed them on how to use their technology
to improve their customer loyalty, track their effectiveness
of one-to-one relationships, and apply real world examples
on how to get more business.
Our clients look to us for CRM assistance such as:
- CRM benchmarking and system assessment
- Sales force training and utilization
- CRM campaign development and implementation
- CRM Integration with existing systems
- One-to-one marketing evaluation
- Loyalty program implementation
Investment Optimization
Many organizations consider a technology project complete
when the switch is flipped, and the system is live. In reality,
that is the start of the real challenge - ensuring your organization
realizes the full value from your efforts and investment is
an ongoing process, that demands constant review of the systems,
and the business objectives that the systems were meant to
address.
Our clients recognize that having Bellair review and examine
existing technology systems ultimately results in better
usage of their systems, and increased return on their investment.
- Re-assessment of implemented systems
- Identification of training requirements
- Evaluation of technology security
- Process evaluation
- Change management
- Hardware/Network/Maintenance audits
Custom Integration
Most organizations grow their technology through a variety
of vendors, an array of underlying technologies, and a combination
of systems. The challenge in growing your technology
in this manner is ensuring that your data remains accurate,
synchronized and most importantly available across your organization.
- Functional/Technical requirements definition
- Process integration
- Data integration and conversion
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